We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed with precision, ensuring that your items are packaged securely to maintain their quality during transit. Whether you're updating your wardrobe with versatile essentials or exploring seasonal trends, our streamlined logistics ensure a seamless experience from checkout to delivery.
Orders are typically dispatched within 1-2 business days after payment confirmation. Our team meticulously verifies each item to meet our quality standards before shipping. For specialized categories requiring extra handling, additional processing time may apply to guarantee optimal condition upon arrival.
Delivery timelines vary based on your location and selected shipping method. Domestic orders generally arrive within 5-10 business days after dispatch, while international shipments may require 10-25 business days depending on customs clearance. Seasonal demand or unforeseen carrier delays could occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.
Expedited shipping options are not currently available, but our standard service prioritizes reliability. You'll receive a notification email once your order is en route, containing actionable tracking details.
We offer transparent pricing with no hidden fees. Shipping rates are calculated based on order value:
Note that promotional discounts do not affect free shipping eligibility, which is determined by the subtotal before tax.
We currently serve customers across North America, Europe, and select Asian countries. Due to evolving trade regulations, certain regions may experience temporary service suspensions. At checkout, enter your address to verify availability. Unfortunately, we cannot ship to PO boxes or military addresses at this time.
For remote locations or islands, extended delivery times may apply. Contact [email protected] for specific inquiries about your area.
Within 24 hours of shipment, you'll receive a tracking link via email. This allows real-time monitoring through our carrier partners' systems. If your tracking information hasn't updated within 48 hours of receiving the notification, please check your spam folder or contact us for assistance.
For guest checkouts without account creation, tracking details are sent to the email provided during purchase. Save your order number (found in the confirmation email) for reference when inquiring about shipment status.
While rare, delays can occur due to weather events, customs inspections, or logistical challenges. If your package exceeds the estimated delivery window by more than 5 business days, please email [email protected] with your order number. We'll initiate a trace with the carrier and keep you informed throughout the resolution process.
For lost shipments confirmed by the carrier, we offer a replacement or refund at your discretion. Claims typically require 10-15 business days for investigation. Rest assured, we maintain insurance coverage for all shipments to protect your purchase.
International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country. These charges are determined by local regulations and are separate from your order payment. We declare the full value of shipments as required by law and cannot mark items as "gifts" to avoid fees.
To estimate potential charges, consult your national customs authority before ordering. Unpaid duties may result in delivery delays or return of the package. Note that refunds do not include originally paid shipping costs or any customs expenses incurred.
